Fix the broken workflows in your hospital
We assess your OPD, IPD, billing, and referral processes, identify what's breaking, redesign workflows, and implement clear SOPs so your hospital runs smoothly.
Eliminate or Optimize Workflows Causing Frustration
Unclear patient flow from registration to discharge
Patients don't know where to go next. Staff gives conflicting directions. Same questions asked three times across departments.
No standard processes across departments
OPD does things one way, IPD does it differently. Billing has its own system. Nobody knows who's responsible for what.
Bottlenecks at predictable points
Registration queue backs up every morning. Pharmacy waits for billing clearance. Discharge takes 4 hours because of paperwork handoffs.
CareInsider assesses, identifies, and redesigns processes that don't work
CareInsider implements clear SOPs with defined ownership. Your hospital runs smoothly and can scale.
End-to-end automation, not point solutions
We connect appointment booking to OPD flow to billing in one system.
Integrated with your HMS
Patient data flows automatically without duplicate entry.
Fast deployment
4-5 weeks to set up and integrate. Operations improve immediately.
Measured outcomes
Track wait times, throughput, and efficiency before and after automation.
OPD Flow Automation & Queue Management
Digitize patient flow from registration to discharge
We deploy digital queue management so patients and staff know exactly where everyone is and what's happening next.
What we automate:
Digital token system at check-in
Real-time queue tracking across departments
Automated SMS/WhatsApp updates to patients about their turn
Staff dashboard showing patient locations and queue status
What you get:
40% reduction in perceived wait time. Less crowding. Real-time visibility for staff. Smoother OPD flow.
WHAT WE DO
Patient Registration & Appointment Automation
Eliminate manual appointment logs and registration queues
We deploy online booking and digital registration so patients don't wait in line and front desk workload drops dramatically.
What we automate:
Online/WhatsApp appointment booking
Digital pre-registration forms filled before arriving
Automated appointment reminders
Express check-in for returning patients
Automatic HMS data sync
What you get:
50% faster registration. No manual logs. Front desk workload cut in half. Patient data already in system.
WHAT WE DO
Digital Referral Management System
Replace chaos with trackable referral workflows
We deploy digital referral tracking so every referral is logged, shared, and followed up automatically.
What we automate:
Digital referral forms with patient history
Automated notifications to specialists and patients
Secure patient record sharing
Referral status tracking dashboard
Automated follow-up reminders
What you get:
100% referral visibility. 60% higher completion rates. Specialists receive patient records in advance. No more notebook tracking.
WHAT WE DO
Billing Automation & Revenue Cycle Management
Auto-calculate bills and eliminate revenue leakage
We deploy systems that capture charges in real-time and generate bills automatically, eliminating manual collection.
What we automate:
Real-time charge capture as services are delivered
Auto-generated bills from all departments
Digital payment collection with receipts
Insurance claim documentation
Discharge summary auto-filled
What you get:
70% faster billing. Zero missed charges. Discharge under 30 minutes. Improved cash collections.
WHAT WE DO
Operational Analytics & Performance Monitoring
See what's breaking and fix it with data
We deploy dashboards that give real-time visibility into operations so you can identify and fix bottlenecks.
What we track:
Patient wait times at each touchpoint
Daily throughput and queue patterns
Billing cycle time and collections
No-show and referral completion rates
Department-wise efficiency metrics
What you get:
Complete operational visibility. Data-driven decisions. Early warnings when processes break. Foundation to scale efficiently.
WHAT WE DO
CareInsider deploys integrated, customized automation that works with your existing processes
Increase patient throughput
Reduce patient wait times
Improve front desk efficiency
Reduce billing time
Eliminate revenue leakage
Who We Serve
Nursing homes & specialty clinics
struggling with manual workflows and patient follow-ups
Diagnostic & allied health centers
drowning in paper reports and coordination chaos
Tier 2 & Tier 3 hospitals
that need both better operations and patient experience, without huge IT budgets
Rural & semi-urban providers
that need scalable digital infrastructure with hands-on support
Frequently asked questions
Do we need to replace our current HMS?
No. Our automation integrates with most HMS/EMR systems (Bahmni, Odoo, proprietary systems). We add digital layers that connect to your existing setup.
How long does deployment take?
3-4 weeks for most hospitals. Week 1 assessment, Week 2 deployment, Week 3 testing, Week 4 go-live and optimization.
Will this disrupt our current operations?
Minimal disruption. We deploy gradually and integrate with current processes. Staff training happens before go-live.
What if our patients aren't tech-savvy?
Our systems work via simple WhatsApp messages and SMS. For patients who can't use technology, front desk can still serve them, but much faster.
Can we customize the automation later?
Yes. We provide flexibility to add features, modify workflows, and integrate with new systems as your hospital evolves.
